A 50% is required to secure an appointment. Once received, your appointment will then be booked in (bridal makeup not included - please see Makeup Services). Therefor if your appointment isn't secured by payment, and someone else wants it, I cannot hold the app for you.
Deposits are non refundable, in the case of a cancellation or missed appointment you will not be refunded. So please be 100% certain before paying the deposit. I will however change the appointment to another date (subject to availability) if at least 48 hours notice before your scheduled app has been given. It is not guaranteed I will be available so it is always best to book in as early as possible. No shows will not be re booked in!
If I cancel an app for any reason, you will be refunded or offered another appointment time.
There is a 48 hour cancellation policy for all beauty treatments. Failing to do so, will incur the full charge of the appointment and must be payed via bank transfer or will be charged at your next appointment. If payment is not made, I reserve the right to refuse future treatments. Please make sure you understand these terms and conditions before booking your appointment.
I do not offer refunds on any treatments. If you are not happy with your treatment, I can offer a removal free of charge . As a beauty professional I will advise you on appropriate preparation and after care of your treatment which must be adhered to at all times. It will be your responsibility as a client to follow correct preparation and aftercare advise given by me. If you cannot remember or find the correct after care advise, please click the appropriate page of the treatment you had, alternatively please email me for more information. Allergic reactions can happen at any point and if so I will offer a complimentary soak off. I do not offer refunds if you develop a reaction or sensitivity to the product as this can happen at any stage and is out of my control. Please make sure you are aware before booking a treatment.
These policies are in place to avoid last minute cancellations and no shows, this means that I cannot potentially offer these times to other clients. I will try my very best to be as flexible as possible, and putting these policies in place will help manage my diary more efficiently which ultimately benefits the client.
By proceeding to book, you agree with these policies.
Click here to read my full Booking Policies
Please contact me directly by phone or via whatsapp for payment information to secure your app today.